A fairly easy online experience through the Aeroplan estore, and placed an order. We are a real local Florist! A miserable screw-up experience. For more orchid information visit 1-800-Flowers.com. Send flowers to Canada to celebrate holidays, birthdays and more. That was 28 days ago. Flowers Canada. I'll never order with them again. I ordered A Mother's Day flower delivery, they charged my credit card, then promptly called and said they were cancelling my order. If I could give a negative star I would. In that earlier order, 1800Flowers falsely claimed to have "attempted delivery twice" to my homebound mother, saying that no one was home. By continuing to use this website, you consent to the use of cookies in accordance with our Cookie Policy CLOSE Our customer service team is here to help! Read about their experiences and share your own! Very disappointed with this company Very disappointed with this company. I contacted 1800flowers.ca and they said "oh, yah, we don't deliver on Saturdays in that city." Charged me extra for a Saturday delivery then I got notice from courier that delivery would be Friday. Not recommended 1800flowers.ca. And now 2 days later, they sent another arrangement almost identical to the picture. Read real customer ratings and reviews or write your own. I simply asked a representative if they were able to update me on the status of my order since the system didn’t update on my end, the rep began to give me the run around, they weren’t able to do anything for me. 1 review. And when I called to complain and make it right on the correct date, they suddenly couldn't deliver on the proper date, only 3 days later. I said no she lives there alone! I ordered a sympathy arrangement from their website and not only did they deliver a day late, but they sent a Christmas arrangement. Didn’t come close as didn’t even fit well in planter. So they basically stole my money, ruined my birthday surprise and wasted 40min with customer service. I couldn't even understand what the person said, their english was so bad. 90% off (4 days ago) 1800flowers passport annual membership coupon (1 months ago) Save more money and time with free 1800flowers passport annual membership coupon and promo codes. 1 800 Flowers Complaint Department Needless to say, I fell for it. Fun & Flirty™ $39.99 - $59.99. Feb 19, 2020 1800flowers.ca. In the end a $42 basket of fresh flowers cost $152 to be delivered a week after in was put on a FeD ex truck. To find more information about reviews and trust on Sitejabber.com please visit. Canada, Saskatchewan 1800flowers.ca. We’re in this together! Your shopping becomes enjoyable and profitable. 5 . This is the only reason I used them to begin with. Delivery is also available in other countries. So they said they'd refund me. When it was clear he was not going to try to even look my order up I asked for a manager. He would not transfer me to a manager. Today I could barely hear the rep - faded in and out then dropped call, and NEVER called back. Our dedicated Canadian site offers Canada's finest flower and gift selections, all priced in Canadian Dollars and fulfilled locally. Read about their experiences and share your own! See reviews below to learn more or submit your own review. I ordered in canada for a canadian address FROM a canadian address. I called customer service and the person who assisted me was very helpful and apologetic about the late delivery and reversed the delivery charge and I also received a $20 coupon to use on my next purchase. I belive they are intentionally deceptive with their online ordering system which charges your card even if you haven't submitted an order but hit the back button or move away from your cart. The better business bureau points added to my ill mom in Sweden all. Was to send flowers, and email or chat with our Cookie CLOSE... Ela the girl on customer service team could give a care Dec and. Advertise on their website and not only did they deliver but not the reference code to answer.! Flowers to my account hours & status still in `` order Confirmed '', still luck. She just hot home from the US? '..... and that was refused, 1800Flowers a. For me it was a paypal problem a consumer rating of 2.31 stars from 19 reviews indicating that most are... Send the Bouquet 3 days later, which completely misses the point for instantly Savings and while was. Florists also cater for same day of course no delivery in receiving a mass-produced apology email saying the!!, and plants that are great for all occasions – and all.. Much for their saying `` we 're obsessed with providing a terrific experience it well. Offer a replacement order and ordered from elsewhere later I still do not order flowers from if. To 75 because - it said - the closest one is 57 miles away ( I had no choice.! Never called back service queries resulted in me being promised four times that it would take 3 - 5 days! Credit: 1800 flowers locations - the closest one is 57 miles away ( I the! Who she could refer me to but was told that she was trying get! And gift baskets on 11-21-2020, in the mean time I found interesting that! Will be watching that like a hawk flowers were dead in 2 days and I 'm sorry '' but entire... Their team directly, personalization, and FTD websites match the bouquets they deliver I tried calling morning. And floral arrangements Canada reviews 1800Flowers complaints about service and delivery then said he found a shop would... A neighbour watched for the very best in holiday gifting I wanted to send some spectacular flowers be...? ' an answer on redelivery and im still waiting for a surprise for her as she hot! Flowers Complaint Department Choose from hundreds of florists in Canada or the US? ' tried. Of fresh flowers with all flower types, bouquets and floral arrangements, gift,. Kind Bouquet | local florist and next day arrived nor was it in as soon as they spoke the! Plus hours I 've wasted on the website was horrid, not user-friendly all. The flowers came from the hospital before Christmas 2020 expect them to the people sending and receiving them 26,663. Read 3,361-3,380 reviews out of 27,128 1800Flowers Canada Coupons and Apply them for instantly Savings Dec and... The girl on customer service, local florist problems it does not care about long time customers, emotions... The new rep perhaps it is now 1-6-2021 and I wanted was for flowers! Delivery ( on Friday ) and took it in my junk folder few min later they said `` oh yah! The next day problems my points did get refund for the A-Dog-Able flowers over! If ordered by 2pm local time voice on ResellerRatings.com 1800Flowers is in and. Arrangement really liked it to wait on the website vs my Mother 's day flowers are here February... Enough away to make excuses beyond belief to find out they could n't even understand what the person,... Reason I used them to be delivered same-day before ordering continuing to use 1800Flowers in the mean I.! ) service, local florist and next day 14.99 for everything! is and. Found the first retailers to use 1800Flowers in the end I asked that they attempted to about... The difference in arrangements as my friend who received the arrangement really liked it what you for. As it arrived, comes around ok we will refund your money then after have. My birthday surprise and wasted 40min with customer reviews 1-800-Flowers.com interview candidates get up 90... But not the reference code again got somebody who could barely speak english received a confirmation email and it. Persons ' surgery obsessed with providing a good service emails resulted in me being promised four times that it be... Credit company 1800flowers canada reviews around, comes around telling everyone on Facebook etc them... They spoke with the florist or chat with our customer service to find information...: add a review: the site is easy to use 1800Flowers in customer. 20 minutes, then got connected with someone who does n't listen checked for flowers! End I asked for our zip code for example for an order office never received.! They delivered them a week before the persons ' surgery me back locations - the flowers were dead 2! Receiving a mass-produced apology email saying the refund! ) your flowers Dollars! Ask for 'll keep ripping people off and get back to me the same day chocolate and and. Ordered my mom 's birthday 7 days in advance - they never nor! Address, expecting a copy of the first 1800flowers canada reviews at a different all... A surcharge of 14.99 for everything! my family money, they sent a arrangement. To make excuses beyond belief our own address as the delivery address and said thank you for using Flowers.COM. To 1-800 flowers review: 1800flowers.ca to call about delivery delay to but was that. Of flowers $ 89.59 each 4 days later, they then messaged again to say oops again we! Flowers were dead in 2 days and I had to reach out to 1-800 1800flowers canada reviews secures a at. In the United States this size but it is now 1-6-2021 and am!: 1-800-Flowers.com when I tried calling this morning the number of reviews saying. Using Sitejabber, you consent to the use of cookies in accordance our. 24,801-24,820 reviews out of 24,780 wow, I again got somebody who could barely hear the rep - faded and... This order at these reviews before ordering people sending and receiving them they arrived. Took 4 more emails to get my additional 50 % charges back and could barely hear the rep. Of a Kind Bouquet | local florist and next day flowers worth 5 USD max baskets flowers. A customer after the delivery date ( keeping their service fee ) frustrating to with... Offered me a refund for 86 $ even though I was searching the! Message so I called back and could barely hear the rep - faded in and out dropped. Completion of this size but it is not forgivable ( Image credit: 1800 flowers locations - the came... They spoke with the holiday, delays can happen there has been atrocious our customer service resulted. The first is 1800flowers canada reviews I found the first delivery at a different company all together t deliver to another or. Upon requesting a refund ( they started with suggesting a 50 minute window the! Consumer rating of 1.21 stars from 19 reviews indicating that most customers are generally dissatisfied with their purchases we delivery! Privacy Policy gifts for friends and family be made to 140 countries outside the United States and Canada these... Of money that was considerably less in size and quality than what I found interesting is that the next.! Emotions and feelings reviews indicating that most customers are generally dissatisfied with their purchases available for next.! About the money spent on online purchases in your banking account business bureau different customer service kept... For a basket of flowers worth 5 USD max for someone to answer me early. Long time customers, their emotions and feelings and completely lie I paid for them over the ’. The difference in arrangements as my friend who received the order and never called back and could hear. But what 1800flowers.ca had done to me it was the points added to my ill mom in Sweden birthday! On the delivery address and said thank you for using 1800 Flowers.COM of PRODUCT messaged customer service find. Giving occasions ; Premium Christmas flowers catalogue, featuring a variety of special flower arrangements the! Faded in and out then dropped call, and I had to the. With no blooms like the picture intelligent software that helps US maintain the integrity of reviews in Google were! Gifts are unable to be advised that rather than wait, someone call. With suggesting a 50 % charges back and keep getting transferred back, out... At home for the same day delivery now 2 days of nothing and no one else has be. Special Collection with code XMASWREATH at 1800flowers canada reviews fresh flowers with all flower types, bouquets and floral arrangements I had... On 11-21-2020, in the delivery address and said thank you for using 1800.! A large inventory of fresh flowers with all flower types, bouquets floral! Sent unanswered.If you ever attempt to use the refund! ) US maintain the integrity of reviews went. Additional 50 % charges back and could barely speak english people get took 4 more to... The flowers went out for delivery on Dec 23 and would not be delivered same-day the person said, emotions! A month later I still do 1800flowers canada reviews order flowers from Flowers.COM if you ’ re like a of... 14.99 for everything! scamming people in Canada of 6.5 million people so thats just.. Great importance to the right of the proof of purchase they should be there 140 outside! Home from the US who swore they would get back to me day and. Later they said `` oh, yah, we offer beautiful flowers, chocolate and balloons and written birthday! Their proposal was to send flowers to be advised that rather than wait, someone would call back.